818sol Privacy Policy

818sol is an online gaming and betting platform built for players in Myanmar, and we are fully committed to protecting every player's personal data. This Privacy Policy explains clearly what data we collect, why we use it, and how we keep it safe. You must read and agree to this policy before using our services in full.

This policy applies to all players who access the 818sol platform, registered account holders, and anyone who uses our services. It covers our website (818sol.vip), mobile applications, and all related services equally.

We may update this policy from time to time and will announce any changes on the website. Continued use of the platform after a change takes effect will be taken as acceptance of the updated policy.

2.1 Data You Provide Directly

When you register an account, use our services, or contact us, you provide us with the following information—

• Name, username and password
• Phone number or email address
• Date of birth (for age verification)
• Payment and financial information
• Documents submitted for the KYC (Know Your Customer) process
• Transaction records and communication logs

2.2 Data Collected Automatically

When you visit our website, our servers automatically record the following technical information—

• IP address and browser type
• Pages visited and activity history
• Time spent and login/logout times
• Device type and operating system
• Data collected from cookies

2.3 Advertising and tracking information

We also maintain affiliate marketing data to understand how you found our website (via tracking links) and your browsing patterns. This is used solely to improve our services.

We use the information we collect only for the following purposes—

• Account management: To handle registration, verification and account setup
• Payment processing: To confirm that deposits and withdrawals are completed correctly
• Legal compliance: To meet Anti-Money Laundering (AML), Know Your Customer (KYC) and applicable legal requirements
• Service improvement: To enhance the gaming experience, website usability and customer support
• Security and fraud prevention: To monitor and investigate suspicious activity
• Communications: To send important alerts, payment confirmations and service notifications
• Responsible gambling support: To process betting limits and self-exclusion requests

We use cookies and similar technologies (local storage, session tokens) on our website. These help maintain your login session, remember your language settings and monitor website performance.

• Essential cookies: Required for login and security — disabling these will prevent the website from working
• Analytics cookies: Help us improve our services by tracking usage patterns
• Functional cookies: Remember your settings and preferences

You can disable cookies in your browser settings, but please note that some website features may become limited.

818sol does not sell or rent your personal information to third parties. However, when necessary to deliver our services, we share it with trusted partners under confidentiality agreements and within strict limits—

• Payment processors: KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services — solely to process your deposits and withdrawals
• KYC verification services: To confirm your age and identity
• Technical infrastructure providers: Server hosting, database management and cybersecurity services
• Legal requests: When required by law to respond to legal demands or regulatory matters

We verify that every third party we work with meets data protection standards.

We apply SSL (Secure Socket Layer) encryption across the platform to protect financial data and personal information during transmission. In addition—

• Databases are encrypted and strict access control policies are enforced
• Access is not granted to staff beyond what their role requires
• Cybersecurity audits are conducted regularly
• Payment access points are protected with two-factor authentication (2FA)

Data security is an ongoing effort and we cannot guarantee 100% protection, but we commit to applying the best available technologies and procedures.

We will retain your personal information until the purposes described in this policy have been fulfilled, or for as long as required by law.

• Active account data: For the duration the account is open + 5 years after closure
• Financial records: For the period required under financial regulations
• Communication records: 2 years after the matter is resolved
• Legal matters: Until the case is concluded

After the retention period ends, personal data will be securely deleted or anonymised.

Every player using the 818sol platform has the following rights regarding their personal data—

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

818sol's services are intended for users aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that data from an underage person has been collected, it will be deleted immediately.

Parents and guardians who discover that their child has been using the platform can notify us immediately at [email protected].

To provide our services, some of your personal data may be transferred to and stored on servers located outside Myanmar. When this happens, we ensure that data protection standards continue to be upheld. We have data protection agreements in place with all third-party storage providers.

818sol may update this Privacy Policy at any time. For significant changes, we will post an announcement on the website and notify players. The updated policy takes effect from the date it is published on the website. Continued use of the platform will be considered acceptance of the updated policy.