Questions & Answers
818sol Frequently Asked Questions
How long does a withdrawal take, how secure is your account, how do you play Myanmar games — every question players ask most is answered here in full.
This FAQ page addresses questions that players at 818sol have raised from the moment they first started playing. Withdrawals, how to play Myanmar traditional games, account security, contact support, and Live Casino games — all 5 topics are covered in full. For anything you can't find here, our support team is available 24 hours a day to answer in Burmese.
Withdrawal Questions
After you request a withdrawal at 818sol, it normally takes 15 minutes to 2 hours to reach your wallet. Larger amounts or transactions that need extra verification may take a little longer. If it goes past the expected time, contact the support team straight away — they are available 24 hours a day.
Yes. 818sol's payment service is open 24 hours a day, 7 days a week, so you can withdraw in the evening, late at night, on weekends, or on public holidays. KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer are all available. Bank transfers may be slightly delayed on bank holidays, but mobile wallets arrive almost instantly.
The minimum withdrawal amount at 818sol is 10,000 Ks. Balances below that cannot be withdrawn — you will need to keep playing or top up first. For deposits, the minimum is 3,000 Ks.
No. At 818sol, the account name and the wallet owner's name must match when making a withdrawal. This is to prevent fraud and to protect your finances. If the names do not match, contact our support team for details.
Myanmar Traditional Games
2D lottery results are drawn according to a set schedule. Players submit their 2-digit numbers and results are announced when the counter closes. You can view results directly in the game lobby on the 818sol platform. This website does not provide number tips or analysis — play with your own judgment.
Shan Koe Mee is a traditional Myanmar card game played with 3 cards. The last digit of each hand's total is compared, and the highest wins. At 818sol, you can play Live Dealer Shan Koe Mee on your phone at any time of night and enjoy the authentic feel of the game with a real-time dealer.
3D lottery results are drawn according to the official schedule and displayed directly in the 818sol game lobby. Match all 3 digits to win a prize. This website does not provide numerology tips or number suggestions — choose your own numbers and play.
Yes. The 818sol website works well on mobile. No app download is needed — you can easily play 2D / 3D lottery and other games on your phone through the browser. As long as you have mobile data or WiFi, you can play anywhere.
Account Security
An OTP (One-Time Password) is a single-use secret code used to protect your account. 818sol staff will never ask for your OTP — do not share it with anyone. If you give out your OTP, someone could log in to your account from another device and you could lose your funds. If you suspect anything, change your password immediately and contact us.
The official 818sol address is 818sol.vip only. Check the URL carefully in your browser — watch out for look-alike characters such as "0" and "O", or "l" and "1". Phishing sites may look similar in design but the URL will always differ. If you are unsure, do not connect — report it to [email protected] instead.
Two-factor authentication is a security method that protects your account with a second verification step after entering your password (such as a code sent to your phone). This way, even if someone else learns your password, they cannot access your account without also passing the second check.
818sol uses SSL encryption to protect every player's personal information and financial data. Your data is never sold or shared outside Myanmar in any form. For details on how personal information is handled, read our Privacy Policy.
Contact Us
Before contacting support, have the following ready — your account username, a payment screenshot if it is a deposit issue, the name of the game where the problem occurred, and the time it happened. Having this information on hand helps the support team assist you faster. Never share your password or OTP code.
818sol has 2 contact channels —
(1) Live Chat — chat with us directly on the website for quick responses.
(2) Email — [email protected] — best for detailed questions or formal matters.
You can reach us in Myanmar language through both channels.
(1) Live Chat — chat with us directly on the website for quick responses.
(2) Email — [email protected] — best for detailed questions or formal matters.
You can reach us in Myanmar language through both channels.
The 818sol support team operates 24 hours a day, 7 days a week. You can contact us at any time in Myanmar Standard Time (MMT UTC+6:30). No holidays, no festivals, no gaps in coverage.
Yes. 818sol's support staff operate in Burmese. You can ask questions in Burmese via both Live Chat and email, and you'll receive replies in Burmese. Explain your issue clearly without any language barrier.
Online Casino Games
Baccarat is a card game where Player and Banker each receive 2–3 cards. The side whose total is closest to 9 wins. You can bet on Player, Banker, or Tie as you choose. At 818sol, you can play Live Baccarat directly from your phone or computer.
Yes. 818sol's Live Casino games run smoothly on mobile phones and tablets. No app download is needed — they run via browser using HTML5, so as long as you have a good data connection, you can play any time.
In Live Dealer games, a real dealer is broadcast live by camera for players to watch on their phone or computer. Card dealing, wheel spinning — because a live dealer handles everything, it feels just like being at a casino in person. Some games also let you interact with the dealer via chat.
Roulette is a game where a small ball spins around a numbered wheel and the result is decided by where it lands. You can bet on a number, color (red/black), odd/even — in any style you like. If you can predict the exact number, the payout is higher. At 818sol, you can play Live Roulette with a real-time dealer.
Ask the support team directly
Still have questions you couldn't find in this FAQ? 818sol's Burmese-language support team is available 24 hours via Live Chat and at [email protected] to help you out.
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